Businesses are constantly under pressure to reduce costs whilst offering new and improved services to customers and employees alike. Changing work patterns mean the mobile worker has become the norm rather than the exception. 47% of workers say they work outside the office, with 41% of workers in the office spending 10 – 24 hours a week away from their desk*.
Response times are key to effective customer retention. So, being able to access and respond to both people and information, regardless of location, is crucial to remaining flexible and competitive as a business. Now more than ever there is a need for employees to collaborate, regardless of where they are and what device they are using, in the most cost effective way.
Vodafone One is a solution that enables businesses to leverage their LAN/WAN infrastructure to reduce cost and increase productivity. This is achieved by deploying a Vodafone supplied IP-PBX on the customer’s premises which is integrated with the Vodafone mobile network and the customer’s existing fixed network and desktop environment, providing seamless communication and a simplified user experience.
*FutureLabs, Mobile Work Futures, Nov 2006
For more information on Vodafone One, please contact your Account Manager or call 0845 833 9710 or email info@vodafonebusinessservices.com