NORTEL MERIDIAN COMMUNICATIONS PORTFOLIO
The Nortel Meridian Communications Portfolio has become synonymous with quality, reliability and scalability. From remote and branch office solutions to large campus networks, customers have come to trust and depend on Meridian's profit-building advanced applications and features for their mission-critical voice communications.
Integrated Applications Portfolio
The Integrated Applications Portfolio offers simple, cost-effective solutions to help increase employee productivity, heighten customer satisfaction levels and reduce costs. The portfolio of integrated web-accessible applications for Meridian 1 and Communications Server 1000 systems deliver flexible, scalable solutions to fit your business needs. As a suite or individually, Integrated Applications add a rich variety of features and services.
Meridian 1 Automatic Call Distribution (ACD)
With Meridian 1 Automatic Call Distribution (ACD), incoming calls are distributed in the order of arrival to the first available agent or to the agent who has been waiting the longest. Balancing the workload between agents insures that each customer receives prompt and professional service.
Meridian 1 Networking
Network solutions can be simple off-premise extensions, or very sophisticated to accommodate complex networking requirements for a large corporation, including Electronic Switched Network (ESN) and Integrated Services Digital Network (ISDN).
Meridian Desktop Portfolio
Meridian Desktop Portfolio, including M3900 Series and M2000 Series, bring all the powerful features and services of the Meridian 1 and Meridian SL-100 to the desktop.
Meridian Mail
Meridian Mail is a premier hardware and software voice messaging solution that integrates to the Meridian 1 platform.
Meridian Systems Portfolio
The Meridian portfolio has a fully-featured system to meet your communications requirements while insuring flexibility to grow and add advanced applications as needed (call centres, unified messaging, unified network management) and preserving your initial investment.
Remote Gateway 9100 Series
Remote Gateway 9100 Solutions are remotes that use IP-packet and/or circuit-switched networks to deliver all the services of "host" Meridian 1 or SL-100 systems to small branch, or home-based offices. Remote Office 9150 handles 32 branch office phones; Remote Office 9110/9115 units support 1 home-based digital phone.
