eLEARNING
On-demand End User Training that is specific to your organisation's needs has never been so easy. Central's Computer Based Training (CBT) packages are ideal when supporting a major new system roll out or upgrade to your existing telephony or voicemail systems.
Central CBT equips organisations with an end user tool that aids the familiarisation of newly implemented technology in a user friendly manner. CBT is a product that can proactively assist many organisations in achieving end user acceptance and can make all the difference to a major roll out or upgrade.
Central CBT is a web-based training solution, hosted by Central, providing organisations with an alternative to on-site training. Central's CBT has been designed to provide employees with a concise and easy to use training tool which can be accessed from their desktop through Central's secure hosted training platform.
Central has taken care to tailor each CBT program to reflect how a system has been configured, ensuring that the handset template is accurately defined and that the key features are highly visible. Specific information such as Help Desk details, directories, remote mailbox access numbers, business processes & policy and voicemail etiquette can be added by the organisation.
CBT provides a cost effective alternative to site based training that provides organisation with the flexibility to train staff on-demand. The standard product provides comprehensive access to all the commonly used components of your solution and a bespoke version allows for a completely flexible training programme.
