TRAINING METHODOLOGY
Our hands on, practical courses will show your employees how to fully utilise your system and help them to understand the business benefits of the solution. In many cases we will create a bespoke programme to ensure that you achieve the level of competency you require.
Phase 1 – Business Requirements
Our project managers will be your focal point for all telecom & peripheral training throughout your system implementation, they will provide you with the most appropriate courses and timeframes available to ensure you receive the level of competency you require in accordacnce with your business requirements and investment objectives.
Phase 2 – Training Analysis
 The training format: |
Profile of trainees/student: |
| Pre Training | New User | |
| Train the Trainer | Basic | |
| System Administration | Intermediate | |
| Go Live support | Advanced |
Phase 3 – Training Plan
- Data collation from Phase 1 and 2 is used to design a bespoke training Schedule
- Development of training tools: User guides, quick reference guides, handsets, network connectivity
- Date & training schedules agreed
- Training environment scheduled and prepared
Phase 4 – Delivery
- Course delivered in accordance with agreed methodology
- Related documents distributed to trainees
