TRAINING COURSES
Our certified training programes can be delivered either onsite or at our training facilities in Staffordshire or Central London.
Please find below our standard available courses. We can also make arrangements for bespoke training requirements.
End User for Avaya, Nortel & Mitel
- End User Handset & Voicemail Training
- ACD Agent Handset & Voicemail Training
- Train the Trainer – Handset & Voicemail Training
- Operator Soft Console Training
- Onsite Support
System Administration for Avaya, Nortel & Mitel
- Basic System Administration
- Advanced System Administration
- Voicemail Administration
- CMS Supervisor
- CMS Introduction & Supervisor
- CMS Administration
- CMS Customer Reports
- Modular Messaging Integrated & Unified
Peripheral Courses for Avaya, Nortel & Mitel
- Bespopke Training
- Call Centre Consultancy
- Proteus Office v5
- Proteus Call Logger Enterprise
- Proteus Call Logger Refresher Course
Please email: training@central-telecom.co.uk if we can provide you with any further course details or assist with any queries.
