CASE STUDIES
With an installed base of over 6000 organisations and 1,250,000 end users ranging from SME's to blue chip and public sector organisation, we take care to provide solutions and customer service that meet the unique requirement every one of our customers. We believe the strongest testimony for our solutions delivery and customer service excellence is through the words of our customers.
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Central has helped Cambridgeshire County Council to transform its working environment by providing its employees with fast, simple, 'always on', access communications. Using an Avaya Unified Communications solution the Council is building a converged IP network which will improve the delivery of services to a population of over 560,000 citizens. more info |
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Central Telecom has implemented a contact centre solution for Convergys, the largest U.S.-based contact centre outsourcer, with a reputation for driving constant innovation and staying ahead of the curve in technology adoption as a key source of competitive advantage. more info |
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Central Telecom has implemented a leading edge converged solution for Discovery Channel, one of the worlds most widely distributed television brands, which broadcasts 400 hours of programmes every day to 1 billion subscribers in 160 countries across the globe. The solution encompasses 7 sites in Paris, Munich, Madrid, Milan, Poland, Stockholm and Copenhagen with their data centre based at their European Headquarters in London. more info |
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Central Telecom has implemented a leading edge, converged solution for the Borough Council of King's Lynn & West Norfolk, which provides citizen services in a large predominantly rural area. Over the next 20 years they, along with the West Norfolk Partnership, are moving towards a shared vision for King’ Lynn to become the economic ‘driver’ for West Norfolk. more info |
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Lafarge is the world leader in construction materials, a position achieved through experience and innovation across two centuries. With 5,000 employees over 300 locations with a turn over of £1 billion pounds per annum, they offer a comprehensive range of products, services and solutions for each stage of the construction and building process. more info |
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Every year Study Group, based in UK, Australia and the USA, provides over 40,000 international students from 120 countries, with the highest quality education. more info |
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Vertex is a global leader in the field of business process outsourcing and contact management solutions and manages millions of customer interactions every year on behalf of major organisations in the commercial, financial, utilities and public sectors. more info |
