ABOUT US
As a leading European provider of business communication solutions, Central's skill is delivering the reliability and robustness of voice and embedding it at the heart of a business.
We believe that an effectively installed and managed solution provides tangible business benefits that increase business productivity and improve customer service. We have specific expertise in contact/call centres, IP Telephony, VoIP, voice and converged voice and data, solutions for home workers and CRM solutions. We are at the forefront of the convergence market, exploiting the latest technologies and delivering tailored communications solutions to our customers' individual voice and data requirements.
In the UK alone we have implemented leading edge solutions to more than 6000 organisations and manage more 700,000 end users ranging from SME's to blue chip and public sector organisations.
Over the past 22 years our innovation in the field of customer service has resulted in the development of a support strategy that has taken the concept of customer care to a new dimension. We have developed strategic alliances with the industry's major players enabling us to exploit the latest technologies to our customer's benefits. Along the way we have been awarded the highest level of accreditations from our business partners including Avaya Platinum Partner, Nortel Gold and Solutions Partner, Mitel Platinum Partner and Microsoft Gold Partner.
Our achievements have been rewarded with many prestigious industry and business awards. Recognised for the fourth successive year as one of the country's fastest growing businesses by Deloitte, as a European Top 500 organisation, as finalists in the National Business Awards in three categories including Best Use of Technology, Customer Focus and Growth Strategy and in 2006 we received The Avaya Special Recognition Award for outstanding performance.
