AVAYA PLATINUM BUSINESS PARTNER
Central Telecom has a long well established relationship with Avaya. Our partnership has consistently delivered the highest level of professionalism in every aspect of supplying voice and data solutions to customers.
In June 2003 Avaya awarded Central Telecom 'Avaya Platinum Partnership Certification' the highest level of certification available with Avaya in the UK in recognition of our consistently high standards and outstanding business results. Central were only the second partner in the UK to achieve this level of certification through the Avaya Business Partner program and we are now only one of 10 in the EMEA region to holds this status.
Central Telecom delivers solutions to a variety of major corporations within the UK and are skilled in the following solution areas; Contact Centres, IP Telephony, Mobility and Services.
We have consistently demonstrated all the necessary qualities to win several awards with Avaya which include '2007 and 2006 Business Partner of the Year' and 'Most Complex Solution Award' as well as a 'Channel Marketing Recognition'.
We provide the following products, solutions and technologies from Avaya's portfolio of IP telephony systems, communications software applications and services:
- Avaya Communications Manager (Definity and Multivantage)
- Avaya Multivantage Express
- Avaya Interaction Centre
- Avaya Contact Centre and Call Centre Solutions
- SIP (Session Initiated Protocol)
- Speech Recognition
- IP Telephony
- Unified Communications
- VOIP (Voice over IP)
- Avaya Call Management Solutions
- Avaya Contact Centre Express
- Avaya Media Gateways (G150/G250/G350/G650/G700)
- Avaya IP Office
- Avaya Modular Messaging
- Avaya Predictive Diallers
- Avaya Media Servers (S8300/S8500/S8700/S8710)
- Avaya Digital Phones, IP Phones and Headsets
Central and Avaya regularly team up to host a series of special communications roadshows designed to help both private and public sector organisations derive the very best from their business communications.
